Having a telephone system gives you greater flexibility in dealing with calls by providing you with a range of features (such as music on hold or the ability to transfer calls internally).
The cost of a phone system will vary widely depending on the features, hardware, and vendor chosen. For more information on pricing please contact our sales department on 08443 572542.
When purchasing a new telephone system every business has different requirements so we are unable to advise how quickly your new telephone system can be installed. However once the order has been placed we will be able to give you an estimated installation date.
This depends on your type of business, hardware required, features required and many other elements, please call us on 08443 572542 where a member of staff will be pleased to advise on any questions you have.
No, your telephone service will change over without any interruption; all you will notice is a reduction in your telephone bill. All transfers are made on a "like for like" basis, so you can expect to keep exactly the same services you currently have.
We only work with hardware which has been put through rigorous testing so we can guarantee call quality. All our cards come with echo cancellation modules to ensure quality over PSTN connections. With VoIP, call quality depends on the quality of your Internet connection and we can advise you on this area.
Yes, we can arrange for new lines to be installed. These lines will be added at the same reduced rates as any telephone lines you already have with us. Please contact our sales department on 08443 572542 for more information.
Digital Communications is a telecom provider to UK businesses. If you are a residential customer only, we suggest you contact a telecom provider dedicated to residential customers.
Broadband is a fast, reliable internet service. With a Broadband connection, you pay a monthly fee and you will be connected to the internet 24 hours a day.
No. ADSL can run on your existing landline provided that your line is capable of supporting ADSL and there are no incompatible products or services already on your line.
Once your Broadband is activated, it takes 10 days for the speed and the connection to stabilise at your local exchange. During this time, you will notice the speed of the broadband fluctuating. Once the stabilisation period is over, the speed settles down, and gets to the maximum possible through your exchange.
VoIP (Voice over Internet Protocol) technology enables you to make and receive telephone calls over a broadband Internet connection instead of over a traditional phone line.
VoIP has already been around for many years and has now become an attractive alternative to traditional PSTN connections. We however realise that your phone system is a key component of your business and must be reliable. This is why we encourage customers who can not guarantee that their Internet connection will be stable to have a fall back solution such as a PRI or BRI connection.
Our system supports a full range of telecommunications protocols and VoIP protocols such as SIP and IAX are just two of them. If you do not wish to use VoIP or do not even have broadband our system can still meet your needs.