The most common questions and answers relating to mobile phone faults are listed below.
However, if you do have a fault on a mobile SIM that is supplied by Digital Communications and you cannot find a resolution for it below, then please contact us by telephone, our number is listed on our Contacts page, or by clicking this link to submit your fault online.
To turn on standard voicemail - call 1211 from your mobile phone.
To turn off standard voicemail - call 1210 from your mobile phone.
Your Voicemail 901 is automatically set up with a default message that greets your callers. Alternatively, you can record your own personal message. Here's how:
Dial 1760 from your mobile free of charge.
Call 0800 079 4000 option 2.
Call 0800 079 4000 option 2.
Your sim-card could have well locked up, take the sim-card out, leave it for a minute, then put it back in the phone and try to make a call to the mobile.
A lot of mobile related problems can be fixed by switching your phone off and then back on again. This causes the phone to clear down the memory and reconnect to the mobile network; this can often resolve a wide variety of problems.
A lot of mobile related problems can be fixed by switching your phone off and then back on again. This causes the phone to clear down the memory and reconnect to the mobile network; this can often resolve a wide variety of problems.